iPhone cannot Connect to iTunes Store! Error Resolved

The iTunes Store app comes built-in with every new iPhone, iPad, and iPod touch. Being an in-build app, it’s not possible that you can delete it. it is basically the user’s gateway to the iTunes store and where user can buy movies, television shows, music, podcasts, ringtones, and more while on the go. Since the iTunes Store app comes with every iPhone, iPad, and iPod touch, there's nothing to download. You have to just sign-in with your Apple ID and you're ready to start downloading media right out of the box.

iTunes store is working well, it’s good but there may occur some problem as well. “Cannot connect to iTunes Store”, sometimes this error message appears on your iPhone screen while connecting iTunes Store, don’t worry, you are not the only one. The iTunes Store sells millions of songs and videos and usually works without issue. Sometimes users are confronted with connection problems. The most common error message is “Cannot connect to iTunes Store”. So if you get this error message then to check your internet connection is the foremost thing, you have to verified. This can be done easily and in various ways like you can try connecting to a web page on your iOS device, if you experience this issue on your Apple TV, you can try connecting to a third-party service such as Netflix or YouTube.

Sometimes ,even though it is possible that you can access the web or other services, but your connection is simply too slow to work with iTunes. Basically, the connection is so slow that the authentication (login) process times out. This is usually a combination of a slow Internet connection and high demand on Apple’s servers. There is no specific speed requirement for the iTunes Store to work. However, if you notice that your Internet connection is unusually slow, this is likely the issue.

iPhone cannot Connect to iTunes Store! Error Resolved

iPhone cannot Connect to iTunes Store! Error Resolved

There could be different reason behind the error message that you received while connecting to iTune store. You can receive different text messages like "Cannot connect to the iTunes Store. An unknown error has occurred." or "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later." or "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again." Following are some easy steps that you can follow in order to resolve the issue.

Retry to Access the iTunes Store

After receiving an error message while trying to connect to the iTunes Store, the first thing, you should do is simple, yes just try again. These issues are usually intermittent, and resolve automatically few seconds later. If you are using iOS or Mac OS X, simply try to purchase or download the item again.

Check your internet connection

As mentioned above that most probable reason behind such an error can be your slow or dead internet connection. You can check if your internet connection is really working at the moment simply by connecting to a web page on your iOS device

Check your device

If your internet connection is doing fine then It’s important to check following settings in your device while troubleshooting process so make sure that:

  • Date, time, and time zone of device are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
  • iOS software is up to date. To check for updates, tap Settings > General > Software Update.
  • You're in range of a Wi-Fi router or base station. Make sure that cellular data is turned on from Settings > Cellular. Larger items might not download on cellular data. So connect your device to Wi-Fi to download apps, videos, and podcasts.
  • To reset your Wi-Fi router by turning it off and then on again.


Apple’s Servers may down

Yes, it happens also. Although Apple’s data center is very reliable, but like any data center, it’s not perfect. Servers go down due to a variety of issues such as the telecommunications company connecting Apple’s data center to the Internet is having problems, or high volume can also overwhelm servers, making it difficult to connect to the iTunes Store.

In short ,the troubleshooting process can be summarized for all devices as following:


  • Make sure that you can access the Internet on your device.
  • See if your device meets the iTunes minimum system requirements.
  • Check that your operating system is up to date.
  • Make sure that you have the latest version of iTunes.
  • You might need to set up Windows Firewall to let iTunes access the iTunes Store.
  • Make sure that your date and time are correct. Go to Settings > General > Date and Time.
  • You should avoid proxies because they can cause issues. Disable any proxies built-in to Windows. Restart and try to connect to the iTunes Store.


iPhone cannot Connect to iTunes Store! Error Resolved Reviewed by Saira Awan on 12:06 AM Rating: 5

1 comment:

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